![]() See also: How to use the Apple TV remote app. It is possible that you may have a defective remote. If you are having issues while trying to use your remote, it is time to contact Apple support. So you have tried all of the options above. Pair: Press and hold the Menu and Right buttons for 6 seconds.Unpair: Press and hold the Menu and Left buttons for 6 seconds.As stated above, you can do this by unplugging (and then replugging) your Apple TV device from power. Please make sure that the + (positive) and – (negative) ends of the new battery correspond with the + and – battery slots in your Apple TV remote. Please make sure that you insert the battery correctly. The aluminum remote uses a CR2032 or BR2032 lithium 3V coin battery and the white remote uses CR2032. This type of battery can be purchased from most general stores. Is your Apple TV not connecting to Wi-Fi? Aluminum or white Apple TV remote not working? Press and hold the menu and volume up buttons together for five seconds.Make sure that your Apple TV is turned on.Since you are having issues with your remote, simply unplug your Apple TV from its power source, wait 10 seconds and then plug it back in. Make sure that your power outlet is working. Siri Remote (2nd generation) or Apple TV Remote (2nd generation) Description: Aluminum silver casing with a clickpad Connectivity: Bluetooth 5.0 and IR transmitterBattery: Internal battery (not user replaceable) that is rechargeable with a Lightning charging cableCompatibility: Apple TV 4K and Apple TV HD with tvOS 14.Make sure that all connections are secure. ![]() If you suspect that your battery is not charging, make sure that: Plug your remote into a wall outlet, your computer or other USB outlet and charge it. If your remote is low on charge, it may stop working. It is possible that your remote may seem to be unresponsive its battery is completely dead.Please after trying each step below, test your remote to see if you’ve fixed your issue. Siri Remote or Apple TV Remote not working? Furthermore, make sure that you do not use your remote too far away from your TV. Remove any obstacles from the front of your TV. Make sure that there are no objects between your TV and Apple TV remote that can block the sensor and signal. If you’ve tried charging the battery and that didn’t help to repair Apple TV remote, the next thing to do is to reset it. But you can still use it while it’s charging. Before you do anything, however, check for obstruction. Tip: An Apple TV remote typically takes about three hours to fully charge. They are compatible with Apple TV 4K and Apple TV HD.There are three types of Apple TV remotes: See also: How To Watch Disney Plus On Your Apple TV How you can troubleshoot your remote depends on what type of remote you have. Sometimes your remote may become glitchy, act bizarre or may not work at all. See this article if the remote app is not working. You will not be able to use your Apple TV without your remote. If you see inaccuracies in our content, please report the mistake via this form.This article explains how you can fix if our Apple TV remote is not working properly. If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. ![]() Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers. Neither ZDNET nor the author are compensated for these independent reviews. The Siri Remote takes about three hours to fully charge. Connect the other end of the cable to a computer USB port or to an Apple USB power adapter (sold separately). This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Connect one end of a Lightning cable to the Lightning port on the bottom of the Siri Remote. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. Place over the face of the remote to soften the adhesive under the glass. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. Heat iOpener according to manufacturer's instructions. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. ![]()
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